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Managing staff

Whistleblowers have more protection than you think

January 23, 2015

By Steve M. Cohen  bio If you remember Edward Snowden, you might think that being a whistleblower is not a good thing. Snowden revealed a secret U.S. surveillance program that allegedly spied on U.S. citizens. After his revelations were made public, Snowden applied for political asylum in more than a dozen countries, seeking safety from espionage charges in the … [Read more...] about Whistleblowers have more protection than you think

Avoid these 5 deadly employment law traps

January 23, 2015

When someone is fired and can't get hired elsewhere, a claim against the former employer is an attractive way to generate more than a little income. Here are five danger spots where managers need to exercise special care. 1 Give me a reference and I won't sue Don't give a bad-news departing staffer a good reference in exchange for an agreement not to sue. The nightmare … [Read more...] about Avoid these 5 deadly employment law traps

The demise of sexual harassment: don’t bet on it

January 9, 2015

By Steve M. Cohen  bio With issues such as bullying and workplace violence making the headlines, it might seem as if sexual harassment is no longer a major workplace issue. Don't bet on it. Sexual harassment continues to exist, and it's going to be a major workplace issue for as long as people are people. That's not to excuse insensitive or outright aggressive behavior, but … [Read more...] about The demise of sexual harassment: don’t bet on it

Human rights: the scoop on state and federal monitoring

January 2, 2015

By Steve M. Cohen  bio Office managers can be excused for pulling their hair over government regulations, but here are some you shouldn't overlook. Every state has a human rights commission that is tasked with investigating charges made by employees against their employers in issues of fairness. The federal government has its own human rights commission that … [Read more...] about Human rights: the scoop on state and federal monitoring

Is firing employees for medical marijuana discrimination?

January 2, 2015

All seven of the courts that have confronted this issue in the past decade have ruled that employers can enforce zero tolerance drug policies to fire employees for lawful use of medical marijuana. Here’s the rundown: 2013: COLORADO (Federal Court) What Happened: Brewery employee with hepatitis C, fired after testing positive for marijuana, claims use was legal under … [Read more...] about Is firing employees for medical marijuana discrimination?

How to deliver bad news to 3 kinds of underperforming employees

December 19, 2014

The talk of management isn't easy. Here are three especially difficult conversations to be prepared for: the poor performance discussion, the no-raise-for-you discussion, and the we're-having-layoffs discussion. Business consultant, corporate trainer, and psychotherapist Linnda Durre, PhD, of Winter Park, FL, outlines what to say, and what not to say,  to get the message … [Read more...] about How to deliver bad news to 3 kinds of underperforming employees

Boost revenue by training all staff on coding

December 12, 2014

Recently, we told you about the importance of getting the right people to handle your coding and billing. But the work doesn't stop once you've hired the best staff or outsourced with a reputable billing company. To keep on top of changes and compliance issues, training is essential. Here are answers to the classic five Ws: Who, What, When, Where, and Why, and the bonus, H: … [Read more...] about Boost revenue by training all staff on coding

Model Policy: Medical marijuana

December 12, 2014

Why you need this policy: Now that medical marijuana is legal in many states, it’s important that you adjust your zero tolerance drug policy to address, if not accommodate, it. How this policy helps you: This model policy provides the appropriate language to use for your state. How to use this policy: Modify your existing workplace drug policy to include medical marijuana … [Read more...] about Model Policy: Medical marijuana

Can your medical office employees be fired for using legal medical marijuana?

December 5, 2014

Testing positive for cannabis is a ticket for termination under the kind of "zero tolerance" policy that has come to pervade the American workplace. But what if employees are medical cannabis patients? Situation Reggie Sturd, an employee of ABC Corporation, tests positive for marijuana. He denies using or being high at work and claims he has permission under the state medical … [Read more...] about Can your medical office employees be fired for using legal medical marijuana?

Loyalty and co-operation are not optional

November 28, 2014

By Dr.  Steve M. Cohen It might sound obvious, but being a key employee, especially a top-level manager, requires above all organizational loyalty. Yet, in many businesses, some employees are working at cross proposes with their organization. Assume that Office A has an objective, probably something articulated in their mission and vision statement. This objective could be … [Read more...] about Loyalty and co-operation are not optional

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