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How to navigate insurance contracts

November 6, 2024

Reviewing and negotiating insurance contracts and ensuring compliance with regulations are indispensable tasks for medical office managers. These efforts not only impact the financial stability of the practice but also contribute to the quality of patient care. By approaching these  strategically, medical office managers can secure favorable terms, optimize provider networks, … [Read more...] about How to navigate insurance contracts

When the news is bad: Supporting a patient through a distressing medical diagnosis

September 4, 2024

Handling a patient in distress over a medical diagnosis is one of the most delicate and emotionally challenging aspects of healthcare management. It's important to be prepared to navigate these distressing situations with empathy and professionalism. Scenario: Imagine a patient who has just received a life-altering medical diagnosis, such as cancer, during a routine … [Read more...] about When the news is bad: Supporting a patient through a distressing medical diagnosis

The importance of proofreading in a medical office: Ensuring accuracy and professionalism

October 4, 2023

In a medical office, attention to detail and precision are of utmost importance. From patient records to communication with healthcare providers, even a minor error can have serious consequences. Proofreading plays a critical role in maintaining accuracy and professionalism in medical documentation. In this article, we will explore the significance of proofreading for medical … [Read more...] about The importance of proofreading in a medical office: Ensuring accuracy and professionalism

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

Your Career

Do I Fire A Staffer Who Doesn’t Deserve It?

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

What to Do If You’re the One Who’s Always Late

How to Make Yourself More Valuable to Your Medical Practice

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