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Cartoons

Vacation plans

August 12, 2016

Editor's picks: How to schedule employee vacations for maximum efficiency and minimum conflict Paid time off can be anything under the sun, even unlimited vacation Use contract employees and temporary workers to solve difficult staffing issues … [Read more...] about Vacation plans

Determining priorities

August 5, 2016

Editor's picks: Is your career headed nowhere? Five realities of effective leadership Are you the reason your employees quit? … [Read more...] about Determining priorities

Understanding data

July 22, 2016

Editor's picks: AMIA recommends changes in the management of medical data Incorrect medical coding corrupts the core data used by health care facilities, has negative consequences throughout health care industry Recovering from data corruption or loss … [Read more...] about Understanding data

Wellness strategy

July 14, 2016

Editor's picks: Why your medical practice should implement an employee wellness program—and how to do it EEOC issues final rules on employer wellness programs Less than half of U.S. workers believe their employer supports a healthy lifestyle … [Read more...] about Wellness strategy

Going green

July 8, 2016

Editor's picks: 25 ideas for going green at work These 7 ergonomic basics can make your staff healthier and happier A clean office is a healthy and profitable office … [Read more...] about Going green

Getting along with others

July 1, 2016

Editor's picks: Doesn't work well with others: study finds 'team avoiders' may have valid concerns How to handle a rude dude Use straight talk to solve 4 common people problems in your office … [Read more...] about Getting along with others

Rewarding staff

June 24, 2016

Editor's picks: Recognition and rewards increase productivity at Maryland practice 'Favorites' list source of popular employee rewards What's the 'employee experience' like at your medical practice? … [Read more...] about Rewarding staff

Communicating with patients

June 17, 2016

Editor's picks: Should your practice enlist the services of a medical interpreter? Kentucky pediatrics office finds these simple communication tactics can dramatically improve your patient satisfaction Front desk moves its phones into a communications center … [Read more...] about Communicating with patients

Interviewing job candidates

June 10, 2016

Editor's picks: 10 interview questions that reveal the true personality of every job applicant Model Guide: Behavioral interview questions How to tell when a job candidate or staffer is lying to you … [Read more...] about Interviewing job candidates

Inspiring your staff

May 20, 2016

Editor's picks: Model Policy: Recognition and social functions Specific acknowledgement, specific recognition create a happy, productive staff Recognition and rewards increase productivity at Maryland practice … [Read more...] about Inspiring your staff

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Current Issue

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Why Every Office Manager Should Create Standard Operating Procedures (SOPs)

How to Create a Calm, Focused Environment in a Small Office

Do I Fire A Staffer Who Doesn’t Deserve It?

Slips, Trips, and Falls in Healthcare: What You Can Do to Keep Your Medical Office Safe

Offering AI Upskilling as a Job Benefit: A Smart Move for Office Managers

Your Career

Do I Fire A Staffer Who Doesn’t Deserve It?

Elevating Your Practice: The Power of Continuing Education for Medical Office Managers

Reconnecting with Purpose: How to Invite Someone from the Past into Your Career Network

What to Do If You’re the One Who’s Always Late

How to Make Yourself More Valuable to Your Medical Practice

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