Why you need this policy: Workplace bullying is a serious and common occurrence, and your practice has a responsibility to make sure it does everything possible to prevent it. How this policy helps you: This policy helps define workplace bullying, and provides guidelines for what will not be tolerated. How to use this policy: Customize this policy for your medical … [Read more...] about Model Policy: Workplace bullying
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These office engagements don’t involve a ring
By Steve M. Cohen bio It's always exciting when someone at the office gets engaged to marry. There's another type of engagement that is important at work: engagement in the job. For any staff member, manager or even an owner/partner, there are key questions: Are you engaged? Is your staff engaged? The answers are critical. I often quote the Gallagher Organization. … [Read more...] about These office engagements don’t involve a ring
Big fat lies caught on resumes by hiring managers
The election of George Santos to the U.S. House of Representatives is a reminder to hiring managers to confirm the applicant's resume, which is apparently what the voters in his congressional district did not do last November. He was elected despite falsifying his work, financial, educational and personal history. According to a survey from CareerBuilder, a global leader in … [Read more...] about Big fat lies caught on resumes by hiring managers
Wage and hour violations can creep in quietly, and every office is at risk
A lot of employment laws apply only to larger employers. Not wage and hour laws. Those apply to every employer, regardless of size. And they are “the largest source of employment litigation,” says employment law attorney Daniel F. Pyne of Hopkins & Carley in San Jose, CA. In his own practice, wage and hour issues account for almost half of the matters that … [Read more...] about Wage and hour violations can creep in quietly, and every office is at risk
Try this “win-win” solution to stop personal internet use by staff
Manager Beth C. Pharr of North East Orthopaedics in Tupelo, MS, relies on a basic management practice when she presents any new policy. "I make it a win-win situation," she says. "I tell staff 'this why it's necessary, and this is how it benefits you.'" Such was the case when Pharr set a policy to solve a problem common to almost every office – personal internet use. To … [Read more...] about Try this “win-win” solution to stop personal internet use by staff
Handling complainers: every office has one, but what should you do?
By Steve M. Cohen bio Handling an "office complainer" may be one of the most overlooked management issues in the books. We all know a complainer—someone who never seems to be happy with the way things are, and often attributes to others their perceived woes and the perceived woes of any organization they're involved with. This can be a minor issue. In fact, most of us are … [Read more...] about Handling complainers: every office has one, but what should you do?
Paid sick leave: what medical practices need to know
Currently, there is no federal law that requires private sector employers, including medical practices, to provide paid or unpaid sick leave, explains a new report from XpertHR, an online service for HR professionals from Reed Business Information. Without federal legislation in place, however, several states and local jurisdictions have taken matters into their own hands by … [Read more...] about Paid sick leave: what medical practices need to know
Fairness in the employment setting can be everything
By Steve M. Cohen bio I have worked closely with two organizations: The Transgender Institute (TTI) and the Gender Policy Associates (GPA). TTI is an organization that provides therapy, consultation, and coaching to transgender people. This is a population that is much misunderstood; in schools they are subject to extensive bullying. At work, they are often subject to … [Read more...] about Fairness in the employment setting can be everything
Reasons for health services encounter get codes in Chapter 21 of ICD-10
By Judy Monestime bio Codes included in Chapter 21, Factors influencing health status and contact with health services (Z00-Z99), represent reasons for encounter. Z codes are provided for encounters when circumstances other than diseases or injury are recorded in the medical record as the diagnosis. The chapter includes the following sections: Z00-Z13, Persons encountering … [Read more...] about Reasons for health services encounter get codes in Chapter 21 of ICD-10
NY manager gets more done with 15 minute one-on-one meetings
Offices with a limited number of staffers can follow the management lead of a New York medical office manager who has replaced full-staff meetings with 15-minute individual meetings in which she talks with each person privately. In a group, not everything gets brought out, says the manager of the practice, which has just seven staffers. There is no opportunity to listen to … [Read more...] about NY manager gets more done with 15 minute one-on-one meetings