Why you need this form: Leave-sharing programs must meet certain criteria in order to be valid under the Internal Revenue Service's general tax rules and under various state laws. How this form helps you: A leave-sharing program must be in writing and created as a "leave bank" into which employees may deposit donated leave. How to use this form: Check with your state law … [Read more...] about Model Tool: Catastrophic leave program donation form
Forget multitasking! Here are 4 ways to improve your focus and get more done
It’s a typical day at work. You’re on the computer, entering data, while you’re talking on the phone. A staff member comes to your office door, stack of papers in hand, and you motion for her to come in and put the papers on your desk. You continue your phone conversation, momentarily removing your hands from the keyboard in order look through the papers. You’re a multitasking … [Read more...] about Forget multitasking! Here are 4 ways to improve your focus and get more done
Could you be doing more to make your accounts receivable less?
The financial health and stability of your medical practice depends on keeping receivables low and effectively managing outstanding balances. By implementing strategic practices and fostering a patient-centric approach, you can maintain low receivables while promoting a positive patient experience. Here are some strategies to achieve this: 1. Establish Clear Financial … [Read more...] about Could you be doing more to make your accounts receivable less?
6 tips for getting your physicians onto the speaker circuit
One impactful way to promote your physicians' expertise, foster professional growth, and enhance your practice's reputation is by encouraging them to speak at live conferences and web events. Consider these benefits of physician presentations and outline how you, as a medical office manager, can assist in securing these valuable speaking engagements. Establishing Thought … [Read more...] about 6 tips for getting your physicians onto the speaker circuit
Model Policy: Medications error reporting
Establishing a written Policy for dealing with medication errors is crucial. Although each practice will handle things differently, that policy should, like the Model Policy below, define “medication errors,” describe how those errors must be reported and to whom, and set out a procedure for assessment and analysis of medications error data generated by reporting. … [Read more...] about Model Policy: Medications error reporting
Think long and hard before friending work colleagues on Facebook
By Lynne Curry I get it. You love Facebook and when individuals you work with requested you add them as friends, you did. At first, you didn’t have any trouble. Instead, you had the fun of seeing your coworkers’ interesting endeavors and the reinforcing experience of so many colleagues wanting to be your friends and then liking your posts. But then it happened. Perhaps … [Read more...] about Think long and hard before friending work colleagues on Facebook
Background checks: better safe than sorry
By Dr. Steve M. Cohen You might think it unnecessary for your medical office, but I consistently recommend that my clients conduct background checks on all employees they intend to hire. Some of my clients are required to conduct background checks by state or federal statutes. This is especially widespread when employees will provide services to frail or vulnerable … [Read more...] about Background checks: better safe than sorry
How to craft a comprehensive benefits package for your office staff
In today's competitive job market, offering an attractive benefits package is essential for medical offices looking to attract and retain top talent. For healthcare professionals and support staff alike, benefits can make a significant difference in their overall job satisfaction and quality of life. Crafting a comprehensive benefits package tailored to the needs of your … [Read more...] about How to craft a comprehensive benefits package for your office staff
How to retain your office staff
Retaining office staff is crucial for maintaining a stable and productive work environment. High turnover can be costly and disrupt the workflow. Here are some tips to help you retain your office staff: Hiring the Right People: Start by hiring individuals who are a good fit for your organization’s culture and values. Ensure that their skills and … [Read more...] about How to retain your office staff
14 tips for improving your training content
Training is an ongoing process for your medical office staff, and your training content needs regular updates and improvements. Here are some tips to keep materials up to date and relevant: You have to make someone responsible for keeping content current. Use titles and not names in your documentation, so you don’t have to update when people leave your firm. Find a … [Read more...] about 14 tips for improving your training content