By Steve M. Cohen bio In case anyone wondered, the battle to counter workplace harassment and violence is definitely intensifying. In 2005, a physician killed a nurse who he worked with at a hospital. It was later learned that the murder followed a long history of harassment by the doctor. Worse, the hospital management had known of these incidents. But at that … [Read more...] about Battle for a safe workplace continues to evolve
How technology is going to affect HR processes in 2016
Imagine software that runs on a phone, delivers on-the-job skills training via video, and integrates with a learning management system that shows a manager how well employees have mastered new skills. This is just one example of the innovations emerging to help improve productivity at work, according to Josh Bersin, principal at Bersin by Deloitte, Deloitte Consulting LLP. … [Read more...] about How technology is going to affect HR processes in 2016
Dealing with winter weather
As winter weather arrives with force in many parts of the country, it brings a reminder of the impact snowstorms have on businesses both large and small. Winter storms cause frustration for business owners, management, and HR professionals as they deal with the disruption each new snowflake brings. Inclement weather related issues include early school closings and the … [Read more...] about Dealing with winter weather
CMS provides more quality metrics for health care professionals and group practices
The Centers for Medicare & Medicaid Services (CMS) recently updated both the Physician Compare and Hospital Compare websites to provide current quality performance data for health care professionals and group practices in order to improve online tools that help consumers choose health care providers. New quality measures have been added to Physician Compare for group … [Read more...] about CMS provides more quality metrics for health care professionals and group practices
Model Tool: Sample patient letters – missed appointment
Why you need this model tool: Missed patient appointments affect scheduling and negatively impact practice revenue. Therefore, you want to let patients know that the practice takes missed appointments seriously – and you want to put it in writing. How this model tool helps you: Here are two sample letters that will help you communicate with patients; the first is for a first … [Read more...] about Model Tool: Sample patient letters – missed appointment
Are you unintentionally discriminating against staffers with family?
There's a fairly new area of discrimination to watch out for, and it applies to staff as well as to employee physicians. It's family responsibility discrimination, or discrimination against employees who take time off to serve as caregivers for family members. And related to that is discrimination against both women and men who take time off for maternity and child care. Family … [Read more...] about Are you unintentionally discriminating against staffers with family?
Productivity 101
Editor's picks: Recognition and rewards increase productivity at Maryland practice Patient self-scheduling offers advantages for busy medical practices Lighten up the office for increased productivity … [Read more...] about Productivity 101
Big issues faced by medical office managers
By Steve M. Cohen bio Although medical office managers face many unique issues, some of the most challenging are those shared with managers of other types of organizations. Take the difficulties of hiring and retaining good staff. Although the professional demands of a medical office are certainly unique, workforce strategies such as developing talent from within … [Read more...] about Big issues faced by medical office managers
Medical practice staffing trends
Effective medical office management requires staying abreast of staffing trends. With this in mind, Medical Office Manager takes a look at the trends most likely to impact your practice. Physician shortage According to projections by the Association of American Medical Colleges (AAMC), the United States faces a shortage of more than 90,000 physicians by 2020 and 130,000 … [Read more...] about Medical practice staffing trends
Best jobs in health care
Demand for health care professionals continues to grow, and for those in the health care industry thinking about a job change, a recent report from job search portal CareerCast identifies 10 of the best jobs. Physical therapist, dental hygienist, and audiologist are among the fastest-growing, while pharmacist, optometrist, and biomedical engineer all boast high incomes. … [Read more...] about Best jobs in health care