Use this checklist to stay organized, reduce stress, and be ready for an audit at any time.
1. Patient Records and Documentation
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Verify all patient records are complete and up-to-date.
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Confirm that all consent forms are properly signed and filed.
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Check that medical coding is accurate and matches services rendered.
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Ensure that any corrected records are clearly labeled according to compliance standards.
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Review record retention policies and ensure records are kept for the required period.
2. Billing and Financial Documentation
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Audit a random sample of claims to ensure they are accurate and properly documented.
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Confirm that explanation of benefits (EOBs) and payment records are correctly filed.
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Ensure all billing is compliant with payer and regulatory requirements (e.g., Medicare, Medicaid).
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Verify refund procedures for overpayments are documented and followed.
3. HIPAA and Patient Privacy Compliance
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Confirm all HIPAA privacy notices are up-to-date and have been distributed to patients.
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Check that access to patient information is properly restricted to authorized personnel.
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Review security protocols for electronic protected health information (ePHI).
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Ensure staff have completed annual HIPAA training and maintain records of that training.
4. Staff and Training Records
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Maintain updated employee files including licenses, certifications, and background checks.
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Ensure staff have completed required compliance and safety trainings (HIPAA, OSHA, etc.).
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Keep clear records of ongoing education and competency evaluations.
5. Office Policies and Procedures
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Review and update office policies and procedures manuals.
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Verify that policies around billing, patient privacy, and clinical protocols are clearly documented.
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Ensure there is a clear, documented plan for handling audit findings or deficiencies.
6. Facility and Equipment
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Confirm that emergency equipment (e.g., AEDs) is maintained and regularly inspected.
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Check that safety procedures are visibly posted and easily accessible.
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Review cleaning and infection control logs for completeness.
7. Communication and Preparedness
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Identify an internal audit team or point person responsible during an audit.
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Conduct a mock audit to catch potential issues ahead of time.
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Make sure contact information for legal counsel, compliance officers, and consultants is easily available.
Quick Tips:
✅ Keep everything neat, labeled, and easy to find.
✅ Create a secure digital back-up of critical records whenever possible.
✅ Don’t wait for an audit notice — regular mini-audits help you stay ready year-round.