Click here for the presentation slides
Click here for the handout
Presenter:
Amy Boyer, MBA
For decades, medical practices have told their patients, “Don’t worry, we’ll bill you after insurance pays.”
But as patients face higher deductibles, many practices face patient A/R reports that just keep growing. And the older patient A/R gets, the more difficult it is to collect ALL the money that you are owed.
Try this: Run an aging A/R report for your practice right now and look at the amount patients owe you. We call that “real money”. The claim has been adjudicated and adjustments were made; the remaining balance is the actual amount owed to the practice.
Now, imagine if you could collect most of that money up front!
Most practices salivate at the very thought of collecting that much additional money. But how do you get more patients to pay at time of service? What techniques are working for other medical practice? What practices should you avoid?
