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COMPLIANCE

The 10 assumptions NOT to make when doing your OSHA 300s

December is here and it’s time for the logs. No, not the yule logs—the OSHA 300 logs! It’s time to get the year’s injury and illness records in order and start getting the…


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MANAGING STAFF

These 7 ergonomic basics can make your staff healthier and happier

Ergonomics is good economics.
When the work areas are in sync with the people spending their days in them, there’s no time lost to sick days and no money lost to low productivity, says…


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MANAGING STAFF

The plain and practical side of medical office managing

Equally as important as regulations, revenue, coding, and Medicare are the day-to-day issues of running the office and managing the…


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TRAINING

In California office, the training starts on day 1 and never ends

No manager can set expectations without giving staff the tools to achieve them, says a California administrator. And the main tool for it all is…


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WORKPLACE SAFETY

4 proven ways to increase handwashing

Everyone knows handwashing reduces the transmission of illness. Why then is it so difficult to get staff to comply? Experts recommend four strategies to promote handwashing…


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WORKPLACE SAFETY

Six steps to prepare for an active shooter event in the workplace

Active shooter events are devastating and unpredictable, says Melissa Gonzalez Boyce, a legal editor for XpertHR. She also points out that…


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INSIGHT

Time and anxiety really do matter

By Steve M. Cohen  bio
Stress is actually a good thing until it overloads people. This overloaded situation is actually called “dis-stress.” The ability to…


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COMPLIANCE

Manage your medical office’s holiday party liability risks

You may be hosting a big holiday party for your employees this December. And, like many medical offices do, you may be serving…


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TERMINATION

Follow these 5 rules when firing a staffer

Managers make a lot of clumsy mistakes with firings. And it’s usually because they don’t know what to say. Sometimes they want to make the firing easier on…


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MANAGING PATIENTS

How to handle an angry patient

In a medical practice, an angry patient – and sometimes a really angry patient – is apt to appear any time…


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