The people closest to the work are the ones who have the best suggestions for improving it. You can take advantage of staff ideas by getting their recommendations in an informal survey. Not only will it generate usable ideas for the manager, but it may help morale because when people are asked for their opinions, they become committed to the organization. There's a sense … [Read more...] about A six-question oral survey can help the manager and improve morale
Productivity
How telehealth is helping emergency eye care teams
DigiSight Technologies, a digital health company, has launched a telehealth solution that enables healthcare teams to collaborate and make informed decisions at the point-of-care at thirteen Banner Health facilities across Arizona. Using Paxos, Banner Health has introduced a teleophthalmology program that allows emergency room doctors to capture the image of a serious eye … [Read more...] about How telehealth is helping emergency eye care teams
3 ways you can boost office morale fast
Which would you rather have: an upbeat, engaged staff that contributes to a successful practice or a staff that grudgingly shows up for work each day and plods through required tasks? Obviously, the first choice is preferable. In reality, however, your staff probably includes at least several employees who fit the latter category. Still, if most employees are happy, you … [Read more...] about 3 ways you can boost office morale fast
What’s the ‘employee experience’ like at your medical practice?
Professionals have been talking about the customer experience, the patient experience, and the candidate experience for years, so it was bound to happen. Another term is now being batted around in human resource and management circles: the employee experience. Before you dismiss it as another buzz term or, worse, a fad, consider the implications of ignoring this crucial … [Read more...] about What’s the ‘employee experience’ like at your medical practice?
Set aside two hours for staff and keep interruptions in check
Some of the most annoying problems are often solved with the simplest of solutions. Such was the case at an internal medicine practice in Macon, GA. The practice has eight physicians and nearly 75 staff, but only one administrator dealing with constant interruptions that made getting her work done difficult. Most of the interruptions were from staff with small, but necessary, … [Read more...] about Set aside two hours for staff and keep interruptions in check
4 steps to hit the reset button with your team in 2020
By Audrey Epstein bio The New Year brings with it the opportunity for change, growth, and renewal. We commit to accomplish new goals or resolve to finally complete old ambitions. Most of us feel more optimistic at the beginning of the year. New Year's Resolutions are expected. Gym memberships go through the roof in January. The "fresh start" feel of each new year is … [Read more...] about 4 steps to hit the reset button with your team in 2020
Vacation trends by city: Who’s leaving vacation days on the table and why?
U.S. workers will not leave work very far behind—if at all—during the week of December 25, according to Robert Half's holiday survey. Eighteen percent of workers plan to work the entire week. Of the 67 percent of workers who will take at least part of Christmas week off, 64 percent will check in with the office while they're out. One-third of employees plan to take the entire … [Read more...] about Vacation trends by city: Who’s leaving vacation days on the table and why?
Why your medical practice should implement an employee wellness program—and how to do it
Employee wellness programs are gaining in popularity, and with good reason. Research shows that wellness programs have many advantages, for employers and employees alike. Indeed, given the advantages, all businesses should focus on employee wellness, including, and perhaps, especially medical practices—because you are in the business of healthier living. But there is … [Read more...] about Why your medical practice should implement an employee wellness program—and how to do it
The surprising answer to what your staff really wants
What do employees want? Flexible work arrangements are often at or near the top of survey lists. And yes, money matters. But, perhaps surprising, career development also gets top rankings. Employees want to acquire knowledge and learn new skills in order to do their jobs and advance their careers. What's more, development opportunities play an important role in keeping staff … [Read more...] about The surprising answer to what your staff really wants