What are your OSHA duties to temporary workers (“temps”) whom you hire from a temp agency to work at your medical office? Stated differently, are you or the temp agency responsible for the temp’s health and safety? Here’s a set of scenario quizzes that illustrate how the rules work. SCENARIO 1: RESPONSIBILITY FOR HAZCOM TRAINING The Temps R’Us Agency (Agency) assigns an … [Read more...] about Who Has OSHA responsibility for the health & safety of a temp?
other tools
Model Notice: Alcohol consumption at practice party
Why you need this notice: Holiday and other office parties often include alcohol, and excessive alcohol consumption poses risks for employees. How this notice helps you: By letting employees know about your concerns for their safety, and providing recommendations for safe behavior, you are acting responsibly. How to use this notice: Modify this notice for your practice. … [Read more...] about Model Notice: Alcohol consumption at practice party
Model Tool: Sample patient letters – missed appointment
Why you need this model tool: Missed patient appointments affect scheduling and negatively impact practice revenue. Therefore, you want to let patients know that the practice takes missed appointments seriously – and you want to put it in writing. How this model tool helps you: Here are two sample letters that will help you communicate with patients; the first is for a first … [Read more...] about Model Tool: Sample patient letters – missed appointment
Model Tool: Employee confidentiality agreement
Why you need this model tool: Medical office staff have access to a wide range of confidential information, including but not limited to patient records. How this model tool helps you: This tool allows you to highlight the importance of confidentiality, and to obtain a staff member's signature acknowledging that she/he understands the repercussions of not maintaining … [Read more...] about Model Tool: Employee confidentiality agreement
Model Tool: Candidate rejection letter, job interview
Why you need this model tool: After you interview candidates for an open position and choose the one you wish to hire, you have an obligation to get back to the people who spent time interviewing but did not get the job. How this model tool helps you: It can be difficult to know what to say to a candidate who was not hired. How to use this model tool: This model tool is a … [Read more...] about Model Tool: Candidate rejection letter, job interview
Model Tool: Notice to educate patients
Why you need this model notice: HHS advises providers to “engage in a dialogue” with patients about this new patient right to request PHI not be disclosed to their health plan. You can do that using our model patient notice. You can adapt this notice to also address aspects specific to your operations. How this model notice helps you: This model notice helps you convey the … [Read more...] about Model Tool: Notice to educate patients
Model Tool: Candidate rejection letter, job application
Why you need this model tool: After you've made a hiring decision, you have an obligation to get back to the people who applied for the position but did not get the job. How this model tool helps you: It can be difficult to know what to say to an applicant who was not hired. How to use this model tool: This model tool is a letter that can be customized for your practice and any … [Read more...] about Model Tool: Candidate rejection letter, job application
Model Tool: Certification table – professional credentials for medical office managers
Why you need this table: Professional credentials can help advance your career, but first you have to know what type of certification to pursue and what the requirements are. How this table helps you: This table will show you what professional credentials are available for medical office managers, and what the requirements are for certification. How to use this table: Use … [Read more...] about Model Tool: Certification table – professional credentials for medical office managers
Model Tool: Ebola: information for healthcare workers
Why you need this handout: As Ebola dominates the news and social media, people—and especially healthcare workers—have become concerned. How this handout helps you: This handout allows you to share information with your staff. How to use this handout: Share this handout with your staff. … [Read more...] about Model Tool: Ebola: information for healthcare workers
Model Tool: Ebola: customizable memo for staff
Why you need this memo: As Ebola dominates the news and social media, people—and especially healthcare workers—have become concerned. How this memo helps you: This memo, together with the Ebola informational handout for staff, allows you to communicate with your staff and address concerns. How to use this memo: Customize this memo as needed and use it with the Ebola … [Read more...] about Model Tool: Ebola: customizable memo for staff