A Davenport, IA, cardiology practice with 40 providers faced a major challenge, one that had the potential to affect the safety of practice staff.
“Like most medical offices, we ask our patients to bring all their medications with them to the office and our rooming staff reconciles their medications at each office visit,” says Marcia Brunsvold, supervisor of patient services.
The problem, she explains, is that patients bring their medications in a variety of bags, boxes, and suitcases.
This meant staff had to rummage through these various carryalls…