In the age of COVID-19, complying with the rigorous hygiene requirements of OSHA and other standards may not be enough. That’s because the U.S. Centers for Disease Control and Prevention (CDC) and public health guidelines mandate that work facilities still in operation undertake special enhanced cleaning and disinfection measures. This is particularly the case for healthcare … [Read more...] about How to create an enhanced cleaning and disinfection policy for your medical office
Covid-19
How you can help employees suffering burnout
By Indira Totaram bio It’s the feeling of being drained but unable to recharge, the frustration of a tiring routine, the everyday distress in response to the current state of the world—employee burnout is now more widespread than ever. As the pandemic endures and its effects trickle down, many are struggling to keep up with workplace demands, longer hours, and remote work … [Read more...] about How you can help employees suffering burnout
Tool: Voluntary COVID-19 Vaccination Policy
It is important to ensure that your medical office staff get vaccinated against COVID-19 to protect not only themselves but also co-workers, patients and others at your facility. But what if workers neglect or just plain refuse to be vaccinated? There are two basic options: Option 1: Require staff to be vaccinated Option 2: Encourage staff to be vaccinated … [Read more...] about Tool: Voluntary COVID-19 Vaccination Policy
CMS reopens applications for COVID-19 MIPS Extreme and Uncontrollable Circumstances Policy
Centers for Medicare & Medicaid Services continues to offer flexibilities to provide relief to clinicians responding to the 2019 Coronavirus (COVID-19) pandemic. CMS is applying the MIPS automatic extreme and uncontrollable circumstances (EUC) policy to all MIPS eligible clinicians for the 2020 performance period. It is also reopening the MIPS EUC application for individual … [Read more...] about CMS reopens applications for COVID-19 MIPS Extreme and Uncontrollable Circumstances Policy
What do I say to patients who ask about my team’s vaccination status?
By Paul Edwards bio As vaccinations continue to be distributed to more and more members of the American workforce, one of the recurring questions we are getting concerns how to respond to patients who ask about whether or not your team has been vaccinated. Patients might pose this question over the phone before their scheduled appointment, or might ask it to one of your … [Read more...] about What do I say to patients who ask about my team’s vaccination status?
Model Social Distancing Policy
As the pandemic drags on, medical offices and other essential businesses that remain open must be scrupulous to ensure employees maintain social distancing both at and away from the workplace. Here’s a Model Policy you can adapt to accomplish that objective in accordance with your specific circumstances and the terms of the latest public health guidelines in effect in your … [Read more...] about Model Social Distancing Policy
Medical Office Worker’s Acknowledgement of Decision to Decline COVID-19 Vaccination
It behooves you to ensure that medical office staff get vaccinated against COVID-19 to protect not only themselves but also co-workers, patients and others at your facility. But what if workers neglect or just plain refuse to be vaccinated? There are two basic options: Option 1: Require medical office workers to be vaccinated Option 2: Encourage medical office workers to … [Read more...] about Medical Office Worker’s Acknowledgement of Decision to Decline COVID-19 Vaccination
Post-pandemic period a chance to try flexible staffing strategies
By Lynne Curry bio Question: COVID-19 hit our northern U.S. practice hard. We cut employees, then salaries, and then we cut again. Our revenue is down 70%. Some administrative staffers left our state when their spouses’ high-paying jobs evaporated. Others in billing took off when COVID-19 combined with our cold, dark winter proved too much. Because these employees had … [Read more...] about Post-pandemic period a chance to try flexible staffing strategies
Google search interest in “telehealth” spikes 317% because of pandemic
The coronavirus pandemic has brought a world of change, some of which might be permanent. Will we ever again pack concerts with close to 100,000 people or jam into subways like sardines? Will mask-wearing and social-distancing carry on long after the pandemic has ended? Has online shopping delivered the final nail in the coffin for brick-and-mortar shopping? Will traditional … [Read more...] about Google search interest in “telehealth” spikes 317% because of pandemic
Mandatory COVID vaccination: new guidance & update
By Lynne Curry bio Can employers require their employees to receive COVID-vaccinations? While vaccination is one of an employer’s best tools for preventing COVID-19 outbreaks at their worksites, requiring employees to be vaccinated and disciplining them if they refuse comes with legal risks. Although the federal Equal Employment Opportunity Commission (EEOC)’s December 2020 … [Read more...] about Mandatory COVID vaccination: new guidance & update