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Home » topics » Workplace safety
YOUR CAREER

Navigating career growth: 6 advancement opportunities for medical office managers

May 17, 2023 by

Are you looking to make a move along your career path? Here are six directions a medical office manager can go, often within the same practice or healthcare organization: Practice administrator: A promotion to the role of practice administrator involves overseeing the overall operations and management of a healthcare practice. This position offers a broader scope of responsibilities, including financial management, strategic planning, staff supervision, and maintaining regulatory compliance. It provides an opportunity to take on a leadership role and shape the future of the practice. Regional manager: As a regional manager, you would oversee multiple medical office locations within a specific geographic area. Responsibilities include coordinating the smooth operation of each office, managing budgets, implementing standardized procedures, and fostering collaboration among different teams. This role allows you to gain… . . . read more.

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MANAGING STAFF

Don’t delay if you have to deliver bad news

May 17, 2023 by

By Lynne Curry “It’s not the difficult conversations that bite you the hardest,” I told the manager. “It’s the ones you put off until too late.” I listened to the manager’s reasons and told him, “Here are the risks you take. You dread telling ‘Robert’ what and how he needs to improve because he lashes out at you and remains sullen for days after you’ve counseled him. You finally draft a written reprimand, but before you deliver it, Robert voices a safety concern in front of others. Now your reprimand seems seem retaliatory—and Robert’s an employee who feels justified in reporting his grievance to a regulatory agency.” “You’ve told me ‘Caitlin’ spends more time talking with coworkers than working. She makes lots of errors. You keep hoping she’ll improve, but… . . . read more.

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TOOL

Model Policy: Office Temperature

March 16, 2023 by

The purpose of this model policy is to ensure a comfortable and healthy work environment for all staff and patients by maintaining appropriate temperature settings in the medical office.

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TOOL

Model Policy: Substance Abuse and Fitness for Duty

March 13, 2023 by

Workplace substance abuse remains a major challenge for workplaces. Although sound in principle, the traditional zero tolerance policy is ill-suited to the legal complexities of the modern world. This is especially true in states that have legalized marijuana. You can still take a clear and firm line on employee drug and alcohol abuse for the purpose of health and safety. But the policy also has to exhibit finesse and sensitivity to legal subtleties. One of the best ways to create an enforceable policy is to base it not on the legality of substance abuse but the undisputable fact that it renders employees unfit for duty to the detriment of safety. Here’s a Model Policy you can adapt.

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WORKPLACE WELLNESS

Everybody needs a break from work

March 4, 2023 by

You understand the importance of keeping your staff productive and efficient. However, it’s also important to recognize the role that breaks play in achieving these goals. For both you and your staff, it’s tempting to continue powering through day after day without taking scheduled breaks and lunch periods. In this article, we’ll discuss the importance of taking breaks and how you can encourage your staff to take them. Benefits of Taking Breaks Improved Productivity: Studies have shown that taking regular breaks can actually improve productivity. When we work for extended periods without taking a break, our focus and attention begin to wane, and we become more susceptible to distractions. By taking a break, we give our minds a chance to rest and recharge, making us more productive when we return to… . . . read more.

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COMPLIANCE

What does the Americans with Disabilities Act require of your medical office?

January 10, 2023 by

The Americans with Disabilities Act (ADA) requires medical offices to make reasonable modifications to their policies, practices, and procedures to accommodate the needs of individuals with disabilities, unless doing so would create an undue burden or fundamentally alter the nature of the services provided. This includes ensuring that the facility is physically accessible to individuals with disabilities, as well as providing appropriate communication accommodations and assistive technology. Specifically, medical offices must take the following steps to comply with the ADA: Physical accessibility: Medical offices must ensure that their facilities are physically accessible to individuals with disabilities. This includes installing ramps or chair lifts for individuals who use wheelchairs or mobility devices, providing designated parking spaces for individuals with disabilities, and ensuring that doorways and hallways are wide enough for individuals… . . . read more.

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WORKPLACE SAFETY

7 tips for a safe winter commute

January 5, 2023 by

In the best of winters, driving to and from the office can be challenging. This winter continues to be downright dreadful in many parts of the country. Snow, ice, and cold weather can all create hazardous conditions on the road, and it is important to take extra precautions to ensure the safety of yourself and others. Here are tips for winter driving safety for you and your staff. Plan ahead: Before you set out on your commute, be sure to check the weather forecast and road conditions. If there is a storm or bad weather expected, consider leaving early or finding an alternative mode of transportation. Prepare your vehicle: Make sure your vehicle is in good working order before embarking on a winter commute. Check your brakes, tires, and fluid… . . . read more.

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WORKPLACE SAFETY

10 tips for winter safety in your office parking lot

December 25, 2022 by

As extreme winter conditions continue in many parts of the country, remember to have your office parking lot maintained for the safety of your employees and patients. Here are some tips for promoting safety in your office parking lot this winter and being better prepared for future winters: Clear the parking lot of snow and ice regularly to improve traction and reduce the risk of slips and falls. This may involve hiring a contractor or having staff members take turns clearing the lot. Mark slippery areas with caution signs or cones to warn drivers and pedestrians of potential hazards. Install snow fences or berms around the perimeter of the parking lot to help prevent snow drifts from blocking entrances and exits. Stock up on supplies such as sand, salt, and… . . . read more.

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WORKPLACE SAFETY

Are there guns in your workplace?

December 9, 2022 by

By Lynne Curry If you think the national division over guns hasn’t hit your workplace, you haven’t been listening. Not only are the employees who advocate for increased gun control, including a ban on assault-style rifles like the AR-15, engaged in an active argument with those who argue for fewer restrictions on gun owners’ ability to carry concealed firearms—but some of your coworkers or employees may be packing. Does your employee handbook address whether your employer allows employees or non-employees to bring guns onto worksites? What about whether employees can keep guns in their cars or trucks? The concealed handgun permit statues in many states don’t address whether those legally permitted to own guns can bring them to work or carry them into others’ workplaces. Instead, it’s up to employers… . . . read more.

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WORKPLACE SAFETY

Signs of potential disaster were present at Walmart—Are they at your workplace?

December 9, 2022 by

By Lynne Curry There were signs of potential disaster that later erupted in six deaths when Walmart supervisor Andre Bing shot and killed six coworkers in November. There always are. Four decades of investigating violent workplace incidents have convinced me of this. “I didn’t want to say anything,” someone always says, “but….” “That was just ‘Jon,’ but we all sort of knew it, and didn’t poke the bear.” “I didn’t want to get anyone in trouble, so I didn’t tell anyone.” “I was too scared to say anything.” The Walmart investigation uncovered significant information detailing the genesis of the November disaster. Bing had written a note on his phone filled with complaints about coworkers, saying they mocked and harassed him. He named the coworkers he felt had antagonized or betrayed… . . . read more.

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