Many folks agree, in theory, that it's wise to avoid talking politics with your colleagues. And yet this contentious election season it seems almost impossible to escape from distracting, annoying, and sometimes upsetting political commentary—even at work. Beverly Jones, executive coach and author of the book, "Think Like an Entrepreneur, Act Like a CEO," advises workers to … [Read more...] about How to avoid talking politics with your boss and coworkers
Working with physicians
Starting salaries for physicians spiking, according to study
Starting salaries for both primary care and specialist physicians increased significantly in the last 12 months, according to a new report, reflecting a rising demand for physicians and a growing physician shortage. Prepared by Merritt Hawkins, the nation's largest physician search and consulting firm and a company of AMN Healthcare, (NYSE: AHS), a leader in health care … [Read more...] about Starting salaries for physicians spiking, according to study
5 steps to creating a more inclusive workplace for employees with disabilities
Did you know that more than 70 percent of people with disabilities in the United States are unemployed? For a community that represents 20 percent of the entire American population, people with disabilities are far underrepresented in the workplace. According to the Ruderman Family Foundation, a national leader in disability inclusion, these statistics are a reflection of one … [Read more...] about 5 steps to creating a more inclusive workplace for employees with disabilities
Growth of Spanish-speaking population creates demand for bilingual health care professionals
The United States now has the world's second-largest population of Spanish speakers, behind only Mexico. Given the growing number of Spanish-speaking patients, clinics and hospitals find themselves facing an immediate and chronic shortage of bilingual physicians. This is a serious problem in a field where lives can depend on an accurate exchange of information between doctor … [Read more...] about Growth of Spanish-speaking population creates demand for bilingual health care professionals
Study finds 96 percent of online complaints about doctors fault customer service, not quality of care
An analysis of nearly 35,000 online reviews of doctors nationwide finds that customer service—not physicians' medical expertise and clinical skill—is the overwhelming reason patients complain about their health care experiences on the Internet. The study, published in the Journal of Medical Practice Management (JMPM), finds that only 1 in 25 patients rating their health care … [Read more...] about Study finds 96 percent of online complaints about doctors fault customer service, not quality of care
CMS launches largest-ever multi-payer initiative to improve primary health care
The Centers for Medicare & Medicaid Services (CMS) has announced its largest-ever initiative to transform and improve how primary care is delivered and paid for in America. The new Affordable Care Act (ACA) initiative is designed to improve quality and cost, and give doctors and patients more control over health care delivery. The effort, known as the Comprehensive … [Read more...] about CMS launches largest-ever multi-payer initiative to improve primary health care
When patients can’t get into the doctor’s office, but need medical attention
Telehealth offers options for patients who seek medical attention for common ailments but can't get in to see a doctor. Recognizing the need, and the opportunity, health care providers are increasingly embracing telehealth. Blue Cross Blue Shield of Massachusetts' members can now use their smartphone, tablet or computer for a real-time, secure telehealth visit with a doctor or … [Read more...] about When patients can’t get into the doctor’s office, but need medical attention
Do you have ‘fatal’ thinking flaws?
In a 10-year study, involving hundreds of interactive creative problem-solving sessions, business strategist and innovation coach Matthew E. May gave over 100,000 professionals a thought challenge far less complex than their routine business problems. Results? Not only did less than 5 percent arrive at the best and most elegant solution, but the solutions given were … [Read more...] about Do you have ‘fatal’ thinking flaws?
There are no easy steps to better office management
By Steve M. Cohen bio I always enjoy it when people publish articles entitled something like, "Ten Easy Steps to Medical Office Management." I enjoy this, but I definitely don't agree with it. The word "easy" is usually so far removed from office management that headlines like this are good for a laugh. But the information that follows may or may not help. … [Read more...] about There are no easy steps to better office management
Better office communication? There’s an app for that
Hendricks Therapy is a private, out-patient, mental health practice in Danville and Plainfield, IN. The practice currently has 16 psychiatrists, psychologists, and therapists, a combination of full- and part-time. There are an additional 10 staffers and three managers to keep everything running at the two locations. Due to the nature of the practice, most schedules do not fall … [Read more...] about Better office communication? There’s an app for that