By Nick Hernandez bio
Physician owners know that there are four key objectives at the core of process improvement…
INSIGHT
An 8-step process to improve your medical practice
September 14, 2018 by
STAFF TRAINING
Develop a habit of training your staff and create a corporate culture of excellence
September 14, 2018 by
“Excellence is an art won by training and habituation,” said Aristotle. “We are what we repeatedly do. Excellence, then, is not an act but…
MANAGING STAFF
Surviving seven types of nightmare personalities
September 14, 2018 by
They may do good work but their obnoxious personalities spawn resentment and negativity. Don’t hesitate to strike hard at…
MANAGING THE OFFICE
Easy ways to make your medical office healthier
September 7, 2018 by
A medical practice focuses on patient health and wellbeing. Yet, too often, the workplace doesn’t promote staff health and wellbeing – and, in fact, detracts from it…
INSIGHT
5 ways high-performance organizations make meetings effective
August 31, 2018 by
By J. Elise Keith bio
Every organization has to figure out how to make meetings productive. It’s a complex challenge. To be effective, each meeting needs to engage the individual talents of the people involved…
PRODUCTIVITY
Are you managing or mentoring your staff?
August 31, 2018 by
Good managers manage. If this seems like an obvious statement, consider the many areas of the practice you manage: patient scheduling, billing and collections, purchasing and leasing, office technology, compliance, and…
SOCIAL NETWORKING POLICY
Model Employee Social Networking Policy
August 24, 2018 by
Why you need this model policy:
This model policy will help you protect your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking.
SOCIAL MEDIA
Compliance perspective: How to keep an employee from damaging your practice on social media
August 24, 2018 by
In the cyber age, protecting your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking is a business…
PRODUCTIVE MEETINGS
How to eliminate meeting pain points and stop wasting time
August 17, 2018 by
Love ’em or hate ’em, meetings are an essential platform for sharing information, brainstorming new ideas, and collaborating as a team. But are they…
MANAGING THE OFFICE
How can I get my staff to work as a team?
August 17, 2018 by
Q: My staff consists of smart, capable individuals, who are great at accomplishing their own tasks. But when it comes to teamwork, especially team projects, results are…
