"How can I help?" It's a question that many employees ask when a coworker or a coworker's family member is facing a serious medical issue. One way that employers can facilitate assistance is to allow employees to donate time off to their coworkers who have exhausted all available leave. At first glance, a leave-sharing program appears to be a win-win-win solution. It's a … [Read more...] about How to implement a leave-sharing program
Managing the office
Model Tool: Catastrophic leave program donation form
Why you need this form: Leave-sharing programs must meet certain criteria in order to be valid under the Internal Revenue Service's general tax rules and under various state laws. How this form helps you: A leave-sharing program must be in writing and created as a "leave bank" into which employees may deposit donated leave. How to use this form: Check with your state … [Read more...] about Model Tool: Catastrophic leave program donation form
Use rating sites to improve your medical practice
Many people rely on rating sites for hotels, restaurants, and other vacation and leisure activities. But consulting a rating site before making an appointment with a physician, and allowing that site to influence a health care decision? It's more common than you might think. A survey conducted by the University of Michigan finds among people using physician-rating sites, 35 … [Read more...] about Use rating sites to improve your medical practice
Large West Virginia office finds easier way to solve small problems
When managing two offices, eight physicians, and 35 staff became a job of "constantly trying to put out a fire," a West Virginia manager did what many managers do. She named supervisors – one for the clinical staff, one for front office and billing, one for lab, and one for the satellite office. But along with that, she set up an easy way "to put a large number of people … [Read more...] about Large West Virginia office finds easier way to solve small problems
Patient self-scheduling offers advantages for busy medical practices
Demand for greater convenience will change the way patients schedule appointments in the near future. Approximately two-in-three patients (64 percent) are expected to book medical appointments online by the end of 2019, according to research conducted by Accenture, a global management consulting, technology services, and outsourcing company. "Just as consumers use online … [Read more...] about Patient self-scheduling offers advantages for busy medical practices
Why you should avoid hiring your clone
Hiring a new employee is a tedious task that every medical office manager faces. But what if, two months after hiring a new employee, you realize that you have simply hired yourself? At first this may not sound like a terrible decision but, by taking a step back and looking at what hiring yourself really means, you'll notice that every employee at the organization has the … [Read more...] about Why you should avoid hiring your clone
CMS changes will bridge old and new models of chronic care management
New approach can mean substantial revenue increases for health care providers The prevalence of chronic conditions presents one of the greatest risks to the U.S in terms of population health and well-being. However, many serious conditions such as hypertension or hyperlipidemia can be successfully managed if the patient follows a clearly documented treatment plan. To that … [Read more...] about CMS changes will bridge old and new models of chronic care management
Children’s health care spending increases, focus changes
Spending on health care for children (ages 0-18) covered by employer-sponsored insurance (ESI) grew an annual average of 5.7 percent per year between 2010 and 2013, compared to 3.9 percent for the total population (ages 0-64) with ESI, finds a new report from the Health Care Cost Institute (HCCI). Per capita spending on children reached $2,574 in 2013, a $391 increase from … [Read more...] about Children’s health care spending increases, focus changes
The balance between kindness and good business: getting your patients to pay their bills
A 2014 survey conducted by the Medical Group Management Association (MGMA) finds that collecting balances due from patients is the seventh most "intense and applicable challenge" for the members surveyed. And no wonder. According to a 2014 survey by the Kaiser Family Foundation, the average yearly deductible in the United States has more than doubled in the last eight years, … [Read more...] about The balance between kindness and good business: getting your patients to pay their bills
Doctors say Affordable Care Act increasing costs
Even as a major U.S. Supreme Court ruling upholds the Affordable Care Act (ACA), a recent survey of American physicians finds doctors believe it is driving up the cost of healthcare. Sixty-one percent of physicians report an increase in overhead costs for items such as electronic medical records and administrative costs to comply with the ACA. And physicians report it is … [Read more...] about Doctors say Affordable Care Act increasing costs