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YOUR CAREER

Do you have the ‘right stuff’ to be a successful medical office manager?

As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…


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READER TIPS

A 30-day collection agency letter cuts the A/R days in Atlanta office

A four-physician surgery practice has reduced its receivables significantly with a collection approach that begins when a bill gets to be…


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INCREASING PROFITS

How to make a collection call to a patient

A collection call to a patient should never be offensive. But it does need to be firm. Remember, the goal is to collect an…


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MANAGING STAFF

Are employees embezzling funds from your medical practice?

Embezzlement is easy in a medical office because little amounts come through every day, many of them in cash, and $5 here or $10 there doesn’t get missed…


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INSIGHT

4 ways to keep your cool in the midst of chaos

By Cheryl Toth, MBA  bio
How well do you think you handle stress at work? I used to think I was pretty good at it, until a few years ago, when I realizedhellip;


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INSIGHT

What you need to consider before getting started in telemedicine

By Nick Hernandez  bio
Many practices are hearing about telemedicine and becoming increasingly interested in how such a program could…


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PATIENT REGISTRATION

Want to improve collections? Start by looking at your Patient Registration System

By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor  bio
When registering patients in your system, do you collect all the information you need to effectively set them up…


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OPEN PAYMENTS PROGRAM

CMS to host live Question & Answer Session on Open Payments Program Year 2017

Join the CMS Open Payments team on Wednesday, March 28, 2018 for a live Question and Answer (Q&A) session from 2:00 p.m. to 3:00 p.m. (ET). The Q&A session will open with…


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INSIGHT

Overlooked opportunities within the revenue cycle: The three Ps

By Trent Iden  bio
If your organization is like most across the healthcare system, stagnant or reduced reimbursement is mangling your margins. When revenue is restricted, it becomes…


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MACRA

2018 Medicare Reimbursement: Final Rule

By Elizabeth Woodcock, Guest Contributor  bio
Just hours within the release of the Final Rule concerning the 2018 revisions to the Quality Payment Program (QPP) on November 2, the Centers for Medicare & Medicaid Services (CMS) published…


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