By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Collections isn’t the most glamorous part of running a practice. Perhaps the only thing worse than making collections calls is receiving them…
COLLECTIONS
7 best practices for optimizing your collections
April 13, 2018 by
INSIGHT
What you need to consider before getting started in telemedicine
April 6, 2018 by
By Nick Hernandez bio
Many practices are hearing about telemedicine and becoming increasingly interested in how such a program could…
BILLING AND COLLECTIONS
4 best practices to help optimize your processes and increase your reimbursements
March 30, 2018 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
Revenue Cycle Management is multi-faceted. There may not be a right or wrong way as far as your process goes, but there are tips, tricks, and best practices that can optimize the process…
PATIENT REGISTRATION
Want to improve collections? Start by looking at your Patient Registration System
March 16, 2018 by
By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
When registering patients in your system, do you collect all the information you need to effectively set them up…
READER TIPS
Polite form on chart collects balance due at registration
March 2, 2018 by
Because staff don’t like asking patients for money, one manager set up a non-confrontational form that gets patients to pay…
OPEN PAYMENTS PROGRAM
CMS to host live Question & Answer Session on Open Payments Program Year 2017
March 2, 2018 by
Join the CMS Open Payments team on Wednesday, March 28, 2018 for a live Question and Answer (Q&A) session from 2:00 p.m. to 3:00 p.m. (ET). The Q&A session will open with…
INCREASING PROFITS
21 easy ways to boost practice profitability fast
February 23, 2018 by
Simple changes to billing procedures, hiring policies, purchasing, patient relations, and other daily activities can have a positive impact on…
INCREASING PROFITS
How to make a collection call to a patient
February 16, 2018 by
A collection call to a patient should never be offensive. But it does need to be firm. Remember, the goal is to collect an…
READER TIPS
Use weekly meetings with doctors to keep office running smoothly
February 9, 2018 by
Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…
PATIENT CREDITS
3 questions to help you handle patient credits
January 19, 2018 by
By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
How does your office deal with patient credits? More importantly, does your office deal with patient credits at all? Believe it not, not all offices do. There are several reasons why an…
