By Ranadene (Randi) K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
When patients have multiple insurance coverage, at times it can be difficult to determine which one is primary, secondary, and tertiary. Sometimes, the patients don’t even know…
MULTIPLE INSURANCE COVERAGES
How to determine the order of multiple insurance coverages
July 13, 2018 by
BILLING & COLLECTIONS
12 tips for boosting patient payment
July 6, 2018 by
The way the bill looks, and reads, plays a major role in when – and whether – the office gets paid. Here are 12 ways to boost patient payment…
YOUR CAREER
Do you have the ‘right stuff’ to be a successful medical office manager?
June 29, 2018 by
As the office manager of a medical practice, you have an opportunity to learn, grow, and make a…
READER TIPS
A 30-day collection agency letter cuts the A/R days in Atlanta office
June 29, 2018 by
A four-physician surgery practice has reduced its receivables significantly with a collection approach that begins when a bill gets to be…
INCREASING PROFITS
How to make a collection call to a patient
June 8, 2018 by
A collection call to a patient should never be offensive. But it does need to be firm. Remember, the goal is to collect an…
BILLING & COLLECTIONS
Simple but workable ways to improve collections
May 18, 2018 by
What’s the cause of poor collections? Don’t blame it on the office, says one collections expert…
MANAGING STAFF
Are employees embezzling funds from your medical practice?
May 18, 2018 by
Embezzlement is easy in a medical office because little amounts come through every day, many of them in cash, and $5 here or $10 there doesn’t get missed…
PATIENT CREDITS
3 questions to help you handle patient credits
May 11, 2018 by
By Ranadene K. Tapio, MBA, CMRS, CMC, Guest Contributor bio
How does your office deal with patient credits? More importantly, does your office deal with patient credits at all? Believe it not, not all offices do. There are several reasons why an…
READER TIPS
Use weekly meetings with doctors to keep office running smoothly
May 7, 2018 by
Meeting every week with the doctors makes a tremendous difference in how smoothly – and also how successfully – an office operates, says…
INSIGHT
4 ways to keep your cool in the midst of chaos
April 27, 2018 by
By Cheryl Toth, MBA bio
How well do you think you handle stress at work? I used to think I was pretty good at it, until a few years ago, when I realizedhellip;
