Start Your FREE Membership NOW
 Discover Proven Ways to Be a Better Medical Office Manager
 Get Our Weekly eNewsletter, MOMAlert, and MUCH MORE
 Absolutely NO Risk or Obligation on Your Part -- It's FREE!
EMAIL ADDRESS



Upgrade to Premium Membership NOW for Just $90!
Get 3 Months of Full Premium Membership Access
Includes Our Monthly Newsletter, Office Toolbox, Policy Center, and Archives
Plus, You Get FREE Webinars, and MUCH MORE!
TOOL

Telecommuter home office hazard assessment & inspection checklist

While not an OSHA obligation, it’s highly advisable to take measures to protect the health and safety of telecommuting office employees who work from home. How? By having employees seeking approval to telecommute designate a room or area as their home workspace and arranging for somebody to perform a hazard assessment inspection to verify that the workspace is safe, healthy and appropriate for the proposed use. Option 1: Have an office supervisor or manager visit the site and do a physical walk-through inspection; Option 2: Have the employee videotape the space and/or submit detailed photos and a floor plan and do the inspection virtually; Option 3: Have the employee inspect the space himself/herself. Whoever does the assessment should use the Checklist below.

Tool: Model COVID-19 Contact Log Sheet

Maintaining social distancing will be the price that medical offices and other businesses will have to pay to reopen and remain open until the COVID-19 threat goes away. But for social distancing to work, there must be a way to track and analyze actual encounters between people at your facility. One simple way to gather the essential data is to have employees and visitors complete a contact log sheet. Here’s a model your office can adapt for its own use.

SAFEGUARDING PHI

Model HIPAA Privacy Reminder to Reception and Other Staff

Why you need this memo:

Your medical office staff understands the imperative of safeguarding personal health information (PHI) and wouldn’t let strangers roam about the facilities freely. But it’s easy for them to lower their guard when a former employee comes back to the practice, e.g., to pick up a final paycheck or just make a social call.

. . . download here


TELEHEALTH

CY 2019 List of Medicare Telehealth Services

Why you need this tool:

Has your practice recently implemented telehealth? If so, you might not know which CPT codes are available for reimbursement.


. . . download here

PROJECT LESSONS LEARNED SUMMARY

Model Project Summary

Why you need this summary:

A rite of passage to becoming a great manager is learning to fail in a way that stretches you without breaking you and results in wisdom that improves your resilience and future decision-making. In other words, failure is not necessarily bad. Your ability to grow from the experience, however, depends on your willingness to honestly assess the good, the bad, and the ugly of what went wrong and why.

. . . download here


MANAGING THE OFFICE

Model Tool: Office move checklist

Why you need this checklist:

When moving offices, there is no room for error. Every day that physicians can’t get into the new location or can’t see their patients, the practice is out of business. The key to success is good planning.

. . . download here


COMPLIANCE

Model Tool: Checklist of steps to take when conducting an investigation

Why you need this checklist:

When an employee makes a complaint, whether it’s an accusation of sexual harassment, bullying or an alleged workplace safety hazard, you have an obligation to conduct a thorough and timely investigation. In many circumstances, the filing of a complaint sets in motion several legal and regulatory requirements for a business.

. . . download here


COMPLIANCE

Model Section 1557 Civil Rights Grievance Procedure

Why you need this model policy and procedure:

Section 1557 of the Affordable Care Act (ACA) requires covered entities to adopt safeguards to avoid discriminating on the basis of…

WORKPLACE SAFETY

Model Notice: Alcohol consumption at practice party

Why you need this notice:

Holiday and other office parties often include alcohol, and excessive alcohol consumption poses risks for employees.

 
 
 

HIPAA

Model Tool: Helpful breach notification resources

Why you need this list of resources:

HIPAA requires you have breach notification policies and procedures to ensure proper handling of a breach of unsecured protected health information (PHI).



(-0)