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SAFEGUARDING PHI

Model HIPAA Privacy Reminder to Reception and Other Staff

Why you need this memo:

Your medical office staff understands the imperative of safeguarding personal health information (PHI) and wouldn’t let strangers roam about the facilities freely. But it’s easy for them to lower their guard when a former employee comes back to the practice, e.g., to pick up a final paycheck or just make a social call.

. . . download here


TELEHEALTH

CY 2019 List of Medicare Telehealth Services

Why you need this tool:

Has your practice recently implemented telehealth? If so, you might not know which CPT codes are available for reimbursement.


. . . download here

PROJECT LESSONS LEARNED SUMMARY

Model Project Summary

Why you need this summary:

A rite of passage to becoming a great manager is learning to fail in a way that stretches you without breaking you and results in wisdom that improves your resilience and future decision-making. In other words, failure is not necessarily bad. Your ability to grow from the experience, however, depends on your willingness to honestly assess the good, the bad, and the ugly of what went wrong and why.

. . . download here


SOCIAL NETWORKING POLICY

Model Employee Social Networking Policy

Why you need this model policy:

This model policy will help you protect your practice from the potential threat posed by employee blogging, tweeting, Instagramming, and other social networking.

. . . download here


MANAGING THE OFFICE

Model Flu Vaccination Policy
(Mandatory and Voluntary)

Why you need this policy:

Vaccination is the most effective defense against flu viruses. So it behooves you to ensure that your staff members get flu shots every year at the start of every flu season. But what if someone neglects or just plain refuses to be vaccinated?

. . . download here


MANAGING THE OFFICE

Model Tool: Office move checklist

Why you need this checklist:

When moving offices, there is no room for error. Every day that physicians can’t get into the new location or can’t see their patients, the practice is out of business. The key to success is good planning.

. . . download here


COMPLIANCE

Model Tool: Checklist of steps to take when conducting an investigation

Why you need this checklist:

When an employee makes a complaint, whether it’s an accusation of sexual harassment, bullying or an alleged workplace safety hazard, you have an obligation to conduct a thorough and timely investigation. In many circumstances, the filing of a complaint sets in motion several legal and regulatory requirements for a business.

. . . download here


MANAGING THE OFFICE

Model Policy: Nondiscrimination and diversity

Why you need this model policy:

Offering equal opportunity to individuals regardless of race, ethnicity, religion, national origin, gender, age, sexual orientation, disability, or other personal characteristics not related to their professional abilities is not just a legal mandate but an economic imperative.


COMPLIANCE

Model Section 1557 Civil Rights Grievance Procedure

Why you need this model policy and procedure:

Section 1557 of the Affordable Care Act (ACA) requires covered entities to adopt safeguards to avoid discriminating on the basis of…

MANAGING STAFF

Model Policy: Moonlighting

Why you need this policy:

Employees may hold other jobs that have the potential to interfere with their work at the practice.



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