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INSIGHT

An 8-step process to improve your medical practice

By Nick Hernandez  bio
Physician owners know that there are four key objectives at the core of process improvement…


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INSIGHT

5 ways high-performance organizations make meetings effective

By J. Elise Keith  bio
Every organization has to figure out how to make meetings productive. It’s a complex challenge. To be effective, each meeting needs to engage the individual talents of the people involved…


. . . read more

INSIGHT

7 dining rules every manager should follow

By Cheryl Toth, MBA  bio
You know this guy. He’s the loudest talker at the table. He waves his fork around when he tells a story or joke. Or occasionally punctuates the air with it to indicate…


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INSIGHT

Six key areas for successful physician partnerships

By Nick Hernandez  bio
Physicians should take a measured approach to the future of their practice. Physician partnerships require much pre-planning, careful structuring, and a whole lot…


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INSIGHT

An HR ghost story

By Lynne Curry  bio
My client asked me to find him the one “right” applicant for a critical management position in his company. Out of more than 50 resumes, I chose my favorite…


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INSIGHT

Avoid These 5 Common PowerPoint Mistakes

By Cheryl Toth, MBA  bio
Who among us has not suffered (or slept) through a deadly PowerPoint presentation in a meeting or at a conference? We all know…


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INSIGHT

Why strategic planning is a must for practices

By Nick Hernandez  bio
Strategic planning is not the same as operational planning. The former is focused on broad and long-lasting issues that ensure the…


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INSIGHT

5 actions to take when you hear, “I don’t trust you”

By Audrey Epstein  bio
Talking about trust is tough in business. When a colleague tells you, “I don’t trust you” your first instinct is probably to react defensively or aggressively, and rarely with…


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INSIGHT

Three dimensions of medical practice cohesion

By Nick Hernandez  bio
Cohesion is the intense bonding of employees, strengthened over time, that results in absolute trust. It is characterized by the subordination of self and…


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INSIGHT

Not just another HR story

By Lynne Curry  bio
Thirty-nine years ago I leapt off the cliff, deciding to create a business that offered employers and employees assistance in handling employee challenges…


. . . read more


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