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INSIGHT

Protecting your employees from workplace violence

By Lynne Curry  bio
On June 5, 2017, John Neumann Jr. brought a semiautomatic pistol and a hunting knife into his former workplace. He killed five people before…


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INSIGHT

Why your best talent is leaving and four ways to win them back

By William A. Schiemann, Ph.D  bio
Most leaders of companies today recognize the importance of having engaged people at work. Yet research from the Metrus Institute, Gallup, and others say that…


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INSIGHT

3 mistakes that cause medical practice change initiatives to fail

By Nick Hernandez  bio
Good is rarely good enough, and opportunities for improvement are never lacking. Unfortunately, the success rate of major change initiatives in…


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INSIGHT

This way to the exit: How exit interviews support your management

By Paul Edwards  bio
Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact, you shouldn’t! However, making an attempt to gather…


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INSIGHT

WannaCry: Cyberattack hits critical infrastructure worldwide

By Kimberly Shutters, BCS  bio
A major worldwide ransomware attack, referred to as WannaCry, hit critical infrastructure and government computers starting mid-May, prompting warnings, patches, and…


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INSIGHT

Employment Law updates for HR managers

By Mike O’Brien  bio
This is my periodic update prepared for interested HR professionals trying to deal with the complex American employment laws…


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INSIGHT

3 guidelines for building your medical practice’s budget

By Nick Hernandez  bio
It is once again time for medical practices to begin working on their operating budget for the next calendar year. Unfortunately, too few…


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INSIGHT

5 ways to end generational stereotyping in your organization

By William A. Schiemann, Ph.D  bio
These days, the Millennial Generation is hyped, perhaps even more than Baby Boomers were hyped in the 1950s and…


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INSIGHT

The four elements of successful operational planning

By Nick Hernandez  bio
Physicians are well aware of the need for planning. Indeed, they devise clinical plans on a daily basis as they formulate the best way in which to care for a patient. However, when is the last time you…


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INSIGHT

How one irritated patient can start a social media firefight

By Lynne Curry  bio
Here’s the scenario: One of your physicians considers himself “a law unto himself.” When an employee or patient protests how…


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