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INSIGHT

4 common mistakes that lead to high accounts receivables

By Ricki Ransom  bio
Now more than ever, physicians need to closely monitor the impact health insurance plans have on their revenue cycle management. The hard truth is…


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INSIGHT

It’s not me, it’s you: 5 office policies to break up with

By Paul Edwards  bio
Springtime may mean that love is in the air, but your office can’t hesitate to dump a policy that creates problems. Some policies are so…


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INSIGHT

Ready, Set, HIPAA Enforcement: 2017 is going to be a year to remember

By Danika Brinda  bio
HIPAA Data Breaches and HIPAA Enforcement were definitely off to the races in the first two months of 2017. While previous years have started slower and …


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INSIGHT

Finding and keeping nurses

By Gayle Norton  bio
The shortage of qualified nurses in many parts of the country poses hiring issues, especially for medical practices outside of metropolitan areas or…


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INSIGHT

Watch out for resume fraud

By Lynne Curry  bio
The new business manager you hired—the one with the terrific resume and reference? It turns out she never worked for the employers named on the…


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INSIGHT

Employee morale and your practice’s productivity: 5 easy ways to boost both

By Elizabeth M. Miller  bio
Employees’ attitudes have changed over the years. Good, loyal employees want more than a paycheck and health benefits. Studies have shown that…


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INSIGHT

PTO rollover: Is it required?

By Paul Edwards  bio
What does your practice do about unused PTO from last year? Doctors and office managers often ask us questions like this…


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INSIGHT

Supervising and surviving virtual teams

By Lynne Curry  bio
If you manage employees you never meet face-to-face, you may feel disconnected from them and them from you. In the same way that radio can’t replace…


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INSIGHT

Just days into the New Year and already 2 HIPAA fines

By Danika Brinda  bio
Well, HIPAA enforcement in 2017 is getting off to an active start. While 2016 saw a record year with 13 HIPAA Enforcement fines amounting to $23.5 million, the OCR has already…


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INSIGHT

Pregnancy discrimination: don’t let good intentions get you in trouble

By Paul Edwards  bio
Chances are, you would never intentionally discriminate against a pregnant employee, and your doctor(s) and team probably feel the…


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