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What you need to know when a bully takes you on

By Lynne Curry  bio
You’ve met bullies who play a win/lose game, even as you aim for a win/win solution. Guess who loses when…


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Avoid These 5 Common PowerPoint Mistakes

By Cheryl Toth, MBA  bio
Who among us has not suffered (or slept) through a deadly PowerPoint presentation in a meeting or at a conference? We all know…


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Top 4 trends shaping the healthcare industry

By Leora Borgenicht  bio
Before the healthcare industry can ambitiously transform to offer more accurate and personalized patient care, certain stepping stones must…


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What you need to consider before getting started in telemedicine

By Nick Hernandez  bio
Many practices are hearing about telemedicine and becoming increasingly interested in how such a program could…


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“What’s it really like around here?”

By Lynne Curry  bio
You feel it the moment you enter the organization. Ask the employees “What’s it like around here?” and they confirm…


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How exit interviews support your management

By Paul Edwards  bio
Does your practice use exit interviews safely and beneficially? Small practices do not need to conduct these interviews in person—in fact…


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Putting the patient first

By Nick Hernandez  bio
Medical practices should take a measured approach to the future of their practice, keeping in mind that patients define value as appointment access and…


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5 essential steps to ensure an effective HIPAA program

By Danika Brinda  bio
HIPAA Compliance is a term that is often thrown around the healthcare industry; however, I commonly ask myself: Is the meaning of HIPAA Compliance the same throughout the…


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Not just another HR story

By Lynne Curry  bio
Thirty-nine years ago I leapt off the cliff, deciding to create a business that offered employers and employees assistance in handling employee challenges…


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7 reasons why physicians should join a professional organization

By Nick Hernandez  bio
There are plenty of healthcare professional organizations, but are the yearly dues worth it to join? As budgets get squeezed, many physicians and practice managers have…


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