The word "compliance" constitutes one of the most under-estimated forces of change in healthcare today. Kathleen Hessler, RN, JD, CHC, CHPC, Director of Compliance & Risk, Simione Healthcare Consultants, says, "It may be a buzz word in many organizations, but compliance typically means different things to the board of directors or executive team than it does to the managers … [Read more...] about The ABCs of Provider Compliance: A necessity in today’s healthcare climate
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Physician burnout, depression, and suicide: Medscape 2019 National Report finds little progress despite greater awareness
Burnout and depression rates among U.S. physicians failed to improve in 2019, despite growing efforts by healthcare organizations, hospitals, and academic centers to address the issue through wellness programs and other interventions. Nearly 44% of U.S. physicians reported feeling burned out, with female physicians 28% more likely to experience burnout than male physicians, … [Read more...] about Physician burnout, depression, and suicide: Medscape 2019 National Report finds little progress despite greater awareness
What to wear to a business conference
The event looks interesting. There are many great sessions from which to choose. And the location is ideal; in fact, it takes place in a city you've always wanted to visit. The biggest dilemma is what to wear. Are you nodding "yes"? Take comfort in knowing you're not alone. What to wear to a business conference is confusing, even when guidelines are posted at event … [Read more...] about What to wear to a business conference
Separate room for schedulers calms front office chaos
A few years ago, a North Carolina pediatric practice realized that the front desk is not the best place to check people in, make return appointments, and schedule new appointments – all at the same time. With staff constantly having to answer phones, the area was too busy and too noisy to give waiting patients the attention they deserved. People were waiting in line only to … [Read more...] about Separate room for schedulers calms front office chaos
7 reasons to consider a physician partnership
By Nick Hernandez bio Physician partnerships are often a great idea providing you give thought to how you will structure one and why you wish to create a partnership. Sometimes physician partnerships aren't so successful—so it is crucial to choose your partner well. This is somebody who you're going to spend a lot of time with and who, like your spouse and your family, will … [Read more...] about 7 reasons to consider a physician partnership
Social media is a double win for your medical practice and your career
Digital media specialist Brittney Overstreet says social media has given word-of-mouth marketing—the oldest marketing tool—unanticipated strength that can dramatically boost your medical practice or effortlessly destroy it if you don't know how to manage it. Social media, defined as the online method for sharing information with an audience, is used by many patients to … [Read more...] about Social media is a double win for your medical practice and your career
How to conduct fair and effective performance reviews
It may be the most common target for Dilbert cartoons, but the performance review is an ethical obligation for a manager. Every employee in every job setting wants to know two things: What do you expect of me? and How am I doing at meeting your expectations? A manager has an obligation to answer those questions, says Dick Grote, a management consultant specializing in … [Read more...] about How to conduct fair and effective performance reviews
The myth of multitasking
It's a typical day at work. You're on the computer, entering data, while you're talking on the phone. A staff member comes to your office door, stack of papers in hand, and you motion for her to come in and put the papers on your desk. You continue your phone conversation, momentarily removing your hands from the keyboard in order look through the papers. You're a multitasking … [Read more...] about The myth of multitasking
What you need to know when a bully takes you on
By Lynne Curry bio You've met bullies who play a win/lose game, even as you aim for a win/win solution. Guess who loses when they take you on? You do. Would you like to win, or at least not lose? Here's what you need to know: Fail the bully's test We believe or like to believe the best of everyone. When a bully first tests us with a demeaning slam, we often … [Read more...] about What you need to know when a bully takes you on
Mind-map your way toward creating a great employee handbook
Sitting down with pen and paper and freely jotting down ideas may not sound like the best path toward creating a well-crafted employee handbook, but it's a great place to start. That free-flowing process, called mind-mapping, unleashes the creative part of your brain and is far more effective than writing a content outline for your handbook, according to writing coach and … [Read more...] about Mind-map your way toward creating a great employee handbook