Your employment policies address cigarettes, and so you think you have the smoking issue covered. Well, think again. Electronic cigarettes have created new challenges for employers. Electronic cigarettes, also known as e-cigarettes, first became available in the United States in 2006 and have grown in popularity. Designed to look like cigarettes, they are battery-powered … [Read more...] about Electronic cigarettes: why your practice needs a “vaping” policy now
10 Things You Must Know About ICD-10
Click here for the presentation slides It's not too late to get ready for ICD-10. With October 1, 2015 rapidly approaching, these are the critical concepts you must address now. In this webinar recording you'll benefit from Judy's vast knowledge of the new ICD-10 rules. You'll learn all about the 10 critical concepts you'll need to be compliant with the new rules. … [Read more...] about 10 Things You Must Know About ICD-10
Problem solving
Editor's picks: How to manage personal cell phone use in the workplace This year's unused sick days become next year's personal days How to get paid for filling out patient forms … [Read more...] about Problem solving
Social media sabotage: what managers should know
By Steve M. Cohen bio I've commented previously on social media and how employees, prospective employees and employers should view it with both interest and caution. Anyone involved in hiring should be aware of the social media presence of prospective employees and even current workers. This is especially true on business networking sites such as LinkedIn, but … [Read more...] about Social media sabotage: what managers should know
AMIA recommends changes in the management of medical data
The American Medical Informatics Association (AMIA), the leading professional association for informatics professionals, recommends changes to managing electronic health records (EHRs) that will support patient engagement, improve provider workflow, support innovation, and set the stage for future improvements that will improve patients' health and health care. Recommended … [Read more...] about AMIA recommends changes in the management of medical data
Compliance and protection top employers’ list of concerns in background screening trends survey
Employers say the single most important employment screening-related challenge they face in 2015 is compliance with ever-changing laws, and the primary reason they conduct background checks is to protect their clients and customers. These are just two of dozens of findings in a recently released report, "Employment Screening 2015: Background Screening Trends & Practices," … [Read more...] about Compliance and protection top employers’ list of concerns in background screening trends survey
Top 10 Ways to Improve Your Collections
Click here for the presentation slides Are Your Policies Clearly Defined? Your Invoices and Statements Sent Promptly and Regularly? Is Your Staff Fully Trained and Following Your State's Laws? Are You Collecting As Much As You Can? In this webinar recording you'll discover specific, proven ways you can immediately improve your collections and ensure that your staff are … [Read more...] about Top 10 Ways to Improve Your Collections
Effective management
Editor's picks: How to put a fast stop to a staffer's anger Terminating a relationship with a disruptive patient Top 10 patient safety concerns … [Read more...] about Effective management
Stupidity outside of work
By Steve M. Cohen bio I often end up addressing some of the sadder aspects of human behavior in and around the workplace. I have frequently been called by clients to help deal with issues such as sexual harassment and bullying, an employee who uses the n-word at work and someone who gets so drunk after work that they become incredibly obnoxious in public. … [Read more...] about Stupidity outside of work
Managing a multi-generational medical office staff
What's with all the bickering in the office? People, people, can't we all just get along? Although you may never totally eliminate office conflict, managing with attention to generational differences can go a long way toward creating a more harmonious and more productive workplace. By the numbers Cut-off dates for generations differ, but Neil Howe and William Strauss, who … [Read more...] about Managing a multi-generational medical office staff